The store is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. So, all payments made via this store are completely secure.

You can find your purchased game key in the email provided during the checkout. Please check your junk / spam folders as well.

Please download and start the game, create an account, and then enter your key in the game.

When your payment is successful, the game key will be sent to your email. It usually takes less than 5 minutes. If you purchased a pre-order, the key will be emailed to you when the game is released.

It is xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Yes. The key is not bound to the email you bought it with.

First, check both your Inbox and Spam folders in your email. If you still can't find the game key, contact Xsolla Customer Support for assistance. Please keep your receipt and if possible your transaction ID if you got that by email.

The store currently accepts payments via most popular credit/debit card brands and e-wallets. You can view all available payment options on the payment page.

You can find your purchase receipt in the email provided during the checkout.

Yes, besides for server maintenance you can play permanently on them. The Alpha will go directly into a beta. So no offline phase anymore!

No, you will keep your account and exclusive items. We will only wipe things that weren't given for Founder Packs, like extra or test items basically.

This game version supports the following languages (and more will follow):

Interface: English, German, Turkish, Italian, French, Spanish, Portuguese and Romanian

You can ask in our Discord if players can help but you can reach our support always at support@codezin.com. We will never ask for your password and you should never share it!